Agueda Svx
map-marker Thibodaux, Louisiana

Order

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I recieved a jar of petlab twice. Paid for the first one and wondering if yall charged me for the second. I did not subscribe.

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Victor L Fpn

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Verified Reviewer
| map-marker Montrose, Colorado

Cancel my subscription

Petlab Co - Cancel my subscription
Contains 1 confidential file for company representatives

I didnt want to subscribe on the first I dont what happened but I would like canceled my subscription I cant keep make payments anymore.

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User's recommendation: Make sure don’t subscribe because they gonna be changing no matter what

Delona Civ

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Verified Reviewer
| map-marker Blackshear, Georgia

Cancel prescription

Petlab Co - Cancel prescription

Nothing happened. I just want to cancel the prescription because I cannot afford to pay for the product anymore.

It gives my dogs diarrhea, makes them do flips in the living room, and causes them to chew their fingernails off. It also makes them try to take q-tips and clean their ears out. When they clean their ears, they can hear, but if they don't clean their ears as recommended, they can't hear anymore. They wanted a Long Island iced tea so they can get drunk, then they wanted to play.

I have two dogs and all they did was bark and slap each other in the face.

However, when they went outside, they dug a big hole and buried each other in it like they were at the beach. Thank you very much.

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User's recommendation: Please

Victor L Fpn

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Verified Reviewer
| map-marker Montrose, Colorado

Cancel my subscription

Contains 1 confidential file for company representatives

I didnt know that I was subscribing for the whole year its not fear for me to get stuck in this subscription when I dont need it I just wanted to try it once, but not to subscribe

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User's recommendation: Make sure not subscribe anything just go buy once and that’s it

Myra E Izf

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Verified Reviewer
| map-marker Houston, Texas

Pitiful

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I ordered the probiotics product. They were quick to take my money but took forever responding and letting me know that one of the products I ordered wouldnt be able to be delivered because the free product that came with it was out of stock?

Why wouldnt they just send me the product they took my money for then send the free product when it became AVAILABLE? NOW Ive got to wait up to 10 business days for my refund! Ill never buy from them again!

I didnt realize I couldve bought this at Walmart target Amazon etc! Or I wouldve find that in the first place.

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James N Xoj

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Verified Reviewer
| map-marker Vancouver, British Columbia

Feedback of course LMAO

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If you haven't given these bone heads your money DON'T! You won't find out about their idea of customer service until there's a problem so take it from me someone who is experiencing a problem and no way to let these boneheads know about and go somewhere else.

Don't give these numb nuts your money because their idea of customer service is all automated email addresses.

In other words THEY SUCK! LMAO

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User's recommendation: Don't bother they'll rip you off and call it an accudent

Bram Gyd

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Verified Reviewer
| map-marker Glendale, Arizona

Cancel my orders

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All I want to do is cancel my order which no one seems to want to help with. The website does not let me cancel or it does not recognize it.

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Zyron Gyk
map-marker Chicago, Illinois

Cancel my subscription

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Petlab Co - Cancel my subscription
Petlab Co - Cancel my subscription - Image 2

My dog will not eat the Allergy pills. I want to cancel all medication.

If my dog doesn't eat these I'm wasting my money. Please cancel.

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Jacqueline G Vgd

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Verified Reviewer

To cancel my orders and subscription. Please cancel

The dog will not eat them. There's not much more to say.

Not being smart, I can't get 100 symbols. My dog will not eat them. My dog will not eat them, period, point blank.

My dog will not eat them; he will not eat them, he will not eat them, he won't eat them, he will not take them, he turns his nose up at them. He will not eat them.

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Pros:
  • Non
Cons:
  • Non

Preferred solution: Take my name out the system and no more products

User's recommendation: Have non

Arnie Xzz
map-marker Charlotte, North Carolina

Cancel my order and you still sent the product and charge my account!

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I sent an email and cancel my subscription before the date that you were supposed to mail my product. You mailed it anyways and charge my credit card.

I do not authorize this! You need to send me a label to send this merchandise back or Im gonna dispute the charge! My name is Mary Gonsalves my phone number is 843-452-****. I tried to call you and you hung up on me and didnt let me leave a message!

My email is Mary.gONSALves@***.net.

I would like the money placed back on my card and you need to send me a label to send this product back to you! I do not want this product any longer and I want to charge taking off my account that I did not authorize if you look on my account it says I have no product that is a subscription!

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Barndogdigital H

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False advertising

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Contains 1 confidential file for company representatives

I bought the probiotic chews for my Great Pyrenees. He had issues with yeast in his ears and on his paws.

In the ad and instructional video, they say ONE a day will help. It could take up to two months to see results, but it is guaranteed to work. I got most of the way through the month and the tub. Then, I read the back of the tub.

I hadn't read it at first due to the instructional video they suggest you watch. It says on the back that dogs that weigh as much as my boy need three daily! The tubs are 45 dollars each and contain 30 chews. The ad said one a day.

They refused to refund me. It is whatever.

Don't waste your money. Use green tea and apple cider vinegar or purchase probiotic tablets from a drug or health store like Walgreens or GNC.

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Loss:
$33

Preferred solution: Full refund

User's recommendation: Doont bother

Jessica W Ydg

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Verified Reviewer

Money

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I have sent two items back and don't see any money coming back to me. I ordered the first time, a small jar of pro bright Advanced, which I really like, but I didn't know that they were going to keep sending it to me.

I am not good with the internet so I can't find a way to cancel it. In the mean time I found the bigger jars, with a special going on, so I ordered them I got four big jars. I thought I was careful this time, but apparently not, as I was just charge 161., again, and this time it's going to message me up with the bills I have to pay this month. I can't help but think they make the website so hard that nobody knows what they are doing.

I do plan on calling them tomorrow and hope they are there. Happy New Year, ha, ha.

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Pros:
  • Very good product
Cons:
  • Website not good
  • And getting money back

Preferred solution: Full refund

User's recommendation: Make sure when you order, not to tap the key that tells you that the company will keep sending every month or so. I can't find any way to cancel these things, so they keep sending them.

Joanne H Dji

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Verified Reviewer
| map-marker El Segundo, California

Love their items but when the delivery gets messed up you can't track anyone

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Ordered vitamins on a recurring delivery. Was told they'd be here by the 15th today is the 18th and my e mail said delivery exception tried delivering, another tracking said still in process

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Fahd Cos
map-marker Hatboro, Pennsylvania

Cancel account

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Can never get a hold of anybody you get put on hold for an hour and nobody still answers or the system is down and they just keep sending it and charging you. I dont want the product.

Ive tried it. It doesnt work and I have jars of it stop sending it stop charging just answer the calls

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User's recommendation: Don’t

Fahd Cos
map-marker Hatboro, Pennsylvania

Cancel policy…. Tried this for months on my dogs doesn’t work. I have jars of it. You keep sending it to me. I do not want anymore. You keep charging me. I just want to cancel if I need it again

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Nobody ever answers the phone. This is a very simple thing.

Cancel my policy.

Every month you keep sending me two more jars. I dont need any more jars and I dont want you to keep charging me cancel the policy.

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User's recommendation: Try it it might work for you

Louis W Yap

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Paid for product not received

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Contains 1 confidential file for company representatives

Called, but no one answered. Haven't heard a thing from Pet Lab on my order. Please let me know what is going on.

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Pros:
  • Nonr

Preferred solution: Deliver product or service ordered

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